Shipping policy
Do we ship worldwide? Yes — we ship worldwide with full tracking on all orders. Shipping is free on all orders.
Processing Time Orders are processed within 3–5 business days before shipping out.
Estimated Delivery Times (after processing)
| Region | Estimated Delivery |
|---|---|
| USA | 7–15 business days |
| Canada | 5–10 business days |
| Oceania | 5–10 business days |
| Europe | 5–10 business days |
| Latin America | 7–12 business days |
| Other countries | 7–12 business days |
Tracking Once your order ships, you'll receive a tracking number via email. If you haven't received it or the tracking link isn't working, contact us at info@colteva.com and we'll sort it out.
Unexpected Delays In some cases, delivery may take longer than estimated. Please reach out if your package is overdue — we'll do our best to help resolve it.